Frequently Asked Questions

Q: Does it cost anything to join?
A:
There is no cost to join the affiliate program, and you may cancel your relationship at any time.

Q: When can I start?
A: You can join the program NOW! Just fill out the
registration form and wait for approval. Approval can take up to two business days. Once approved, Commission Junction will notify you via email and provide you with your username and password.

Approval to the WisconsinCheeseman.com program is manual. Contact the Affiliate Team with your plans to promote food gifts as this will speed up the manual approval process. Once approved by Commission Juncation and WisconsinCheeseman.com, log in to access the tools, links and inventory we have available.

Q: Does my website qualify to be an affiliate?
A: As long as you have a U.S. mailing address, you can participate in the WisconsinCheeseman.com affiliate program. International partners are welcome too! Currently WisconsinCheeseman.com only ships products throughout the USA and Canada. Remember, you must apply to be member of the CommissionJunction network whether a domestic or international publisher prior to having access to our program tools.

Also, don't forget about submitting your tax forms!
Domestic publishers must submit a
W-9
International publishers must submit a W-8
No commission checks will be issued until tax forms are submitted!
You may fax completed forms to (818) 879-5284.

You can also send completed forms by mail:
Commission Junction, a ValueClick company
ATTN: Finance
30699 Russell Ranch Rd., Suite 250
Westlake Village, CA 91361

Q: How does the program work?
A:
When you obtain a link from Commission Junction it has tracking information embedded within the URL. When a customer browsing your site clicks a link they are sent to Commision Junction where the click is logged and a cookie is sent to the customer. The customer is then redirected to the correct page on the WisconsinCheeseman.com web site. When a customer makes a purchase on the WisconsinCheeseman.com web site, a tracking pixel on the order confirmation page sends the transaction details (order number, order date/time, merchandise total) to Commission Junction and CJ ties that sale to your account. If the purchase is made within 90 days of clicking your link, you will earn a commission of 10% of the order total (excludes sales tax).

Q: How do I keep track of my sales and earnings?
A:
WisconsinCheeseman.com has partnered with the Commission Junction Affiliate Network to provide you with the best reporting tools available. Upon approval to the program, you will be issued a username and password and gain access to a reporting system that will provide you detailed statistics for your site(s). Commission Junction acts as the "middle man" between Advertiser (WisconsinCheeseman.com) and Publisher (you). They will track the visitors you send to our site, the sales and keep track of commissions you earn on a daily basis. Commission Junction will not take any personal information or credit card data from the visitors. Commission Junction generates a commission statement online that you may log in and view 24/7.

Q: How will I be paid?
A:
WisconsinCheeseman.com pays its affiliates on a monthly basis. For sales in one month, a check will be issued to you within approximately 60 days after the last day of the month. Checks will be issued for a minimum of $25.00. For commission totals below $25.00, we will carry over your commission total until you reach $25.00 at the next relevant monthly payout date. If you qualify for a program incentive term, base commissions will be paid as normal. Commissions earned at points higher than base will undergo a routine accounting process and not be paid for an additional 30-60 days.

Q: What about product returns?
A:
If a user returns a product for a refund, your commissions will stay put. That's right, regardless of returns, we will keep commissions in your pocket for referring the customer in the first place. This is called our No Chargeback Policy. Likewise, if a product is returned in exchange for new merchandise, or if goods are lost or damaged and we ship replacement goods to the customer, your commissions will not be affected.

Q: Can I earn commissions on my own purchases?
A:
Yes. You may earn commissions on your own purchases, however, taking advantage of our No Chargeback Policy will not be tolerated and we will expire terms with a publisher who is found guilty of this exercise.

Q: What is the keyword bidding policy in place?
A:
The following keywords are protected and cannot be used to advertise in Cost per Click models: WisconsinCheeseman.com WisconsinCheesemen.com, wisconsincheeseman, wisconsincheesemen
Capitalization of any letters included, i.e. WisconsinCheeseMan.com, WisconsinCheeseman, etc... WisconsinCheeseman.com reserves the right to withhold commissions and/or expire affiliates who continue to campaign using protected words.

Please Note!
Publishers are able to use the above trademarks in their Ad Copy Title and/or Description.

Example: Bid on term: "Aged Cheddar"
Ad Copy Title: Wisconsin Cheeseman Aged Cheddar
Ad Copy Description: Shop for rich, tangy, Aged Cheddar Cheese... 
www.YourDomain.com

We do not allow the use of our domain, www.WisconsinCheeseman.com, as the AdDomain for paid search, period. The affiliate must have their own domain to advertise on the behalf of WisconsinCheeseman.com. Affiliates may not act as if they are the "real" WisconsinCheeseman.com.

In all advertising methods, we ask that you please capitalize the ā€œWā€ in Wisconsin and the ā€œCā€ in Cheeseman: WisconsinCheeseman.com, Wisconsin Cheeseman

Q: What kind of merchandising tools does WisconsinCheeseman.com provide me?
A:
Merchandising tools are made available to you through the CJ.com user interface. You must
log in to gain access to the available options: Banners, Text Links, Advanced Links, Content Links, Smart Links, Keyword Links, and Product Catalog.

Q: Do I have to pay to access the Product Feed?
A:
To pull products from the CJ.com interface, yes, $200.00 needs to be paid to CommissionJunction for full access to our Product Feed. Once this fee is paid however, you have access not only to WisconsinCheeseman.com, but to all other feeds on the network as well.

Coming Soon... We understand that $200.00 is quite an investment for affiliates, especially for affiliates who are just getting started. As such, we will be adding a product feed to this site in the near future.

Q: What if there isn't a link to the page or product I want within CJ.com?
A: If you'd like to link to a particular product or landing page but cannot find the link within CJ, you may specify your own Landing page.

  1. Choose the text or banner link of your choice
  2. Click "Get HTML" or "Get Javascript" (right hand side)
  3. Replace the URL in "Destination URL" with the URL of your choice.
  4. (Optional) To change the link text, find and replace the text between: <link> and </link> specified in the "Text Hyperlink" field.
  5. Click "Update HTML"
  6. Click "Highlight Code / Copy Code"
  7. Paste into the HTML for your site

Q: When will orders post to my Commission Junction reports?
A:
Reporting in Commission Junction is real time but there can be a 2-3 hour delay between time of purchase and when you're able to see a sale posted on CJ.com. Simply log into the user interface, Run Reports, specify a date range and see the sales and commissions you've earned. If the delay lasts longer, please contact CJ.com through the user interface. (See below.) Also recall that you can display reports by using the drop down bar and selecting Sort by: "Posting Date" or "Event Date." What's the difference?

Q: How can I contact a "live" person at Commission Junction?
A: For any questions or concerns you may have do not hesitate to contact Commission Junction's Client Services. Ask for a "walk through" of their user interface. This will help you become familiar with the reporting options and links available to you as a Publisher.

CommissionJunction Client Services: (800) 761-1072
CommissionJunction International Client Services: (805) 730-8000 (Santa Barbara, CA PST)

Q: How do I contact CJ through the user interface?
A:
Log into www.CJ.com using your account information. Click the "Contact Us" link in the upper-right, then find the "Ask a Question" box and click "Go". Fill in the appropriate details and submit the question by clicking "Submit Question" at the bottom of the page.

Client Services will email you a response within 72 hours. You can check the status of your question by clicking the "Contact Us" link, check the "Check Question Status" box and click "Go." From this user interface you can correspond with CJ.com through a well documented string of emails. You also have the option to attach files if you find the need to outline further information.